Hardee’s Phone Number: Customer Service, & Store Contact Guide

Looking for a Hardee’s phone number? It depends on what you need. Hardee’s corporate customer service has one central number, but every individual restaurant has its own direct line. This guide covers the corporate customer service number, how to find your local store’s contact, the corporate office address, and every other way to reach Hardee’s — phone, app, and online.

The main Hardee’s customer service phone number is 1-877-799-7827, available Monday through Friday from 7:00 AM to 7:00 PM Central Time (CT). If you need to contact a specific restaurant, use the official Hardee’s Store Locator or the Hardee’s app to find your local store’s direct phone number.

Hardee’s Customer Service Phone Number

The main Hardee’s customer service number is 1-877-799-7827. This line operates Monday through Friday, 7 AM to 7 PM Central Standard Time. The line is managed under CKE Restaurants Holdings — the parent company of both Hardee’s and Carl’s Jr. — so do not be surprised if the recording answers as “Carl’s Jr. and Hardee’s Guest Relations.”

When you call, press 2 to reach the fastest path to a live representative.

What this number handles:

• Order complaints and food quality issues
• My Rewards account problems
• App issues and digital order support
• Gift card inquiries (or call 1-888-786-3080 directly)
• General feedback and compliments
• Refund and charge disputes

What this number does not handle:

• Individual store scheduling or employment questions (contact the store directly)
• Franchise business inquiries (use the online form at ckr.com)
• Privacy data requests (use 1-800-227-5757 for those only)

How to Find Your Local Hardee’s Phone Number

Corporate customer service cannot transfer you to an individual restaurant — every location has its own direct phone number. Three ways to find it:

Option 1 — Hardee’s Website Store Locator

Go to hardees.com/locations, enter your ZIP code or city, and select your nearest location. Each result shows the store’s address, hours, and direct phone number.

Option 2 — Hardee’s App

Open the Hardee’s app, tap the location finder, and select your nearest restaurant. The store detail page includes the direct contact number. The app also shows current hours and available services (drive-thru, dine-in, delivery).

Option 3 — Google Maps

Search “Hardee’s near me” on Google or Google Maps. Every listed location pulls from the restaurant’s Google Business Profile, which typically includes the direct phone number, current hours, and whether the location is currently open.

Hardee’s Corporate Office Contact

For business inquiries, media requests, franchise information, or formal written correspondence:

According to Hardee’s official privacy policy, the corporate mailing address for written correspondence is CKE Restaurants Holdings, Inc., 6700 Tower Circle, Suite 1000, Franklin, TN 37067.

The online contact form at ckr.com is the recommended channel for non-phone inquiries — complaints, business inquiries, media requests, and franchise questions are all handled through that form rather than by phone at the corporate level.

Other Ways to Contact Hardee’s Without Calling

Not everyone wants to call — especially with an 89-minute average hold time on the customer service line. Faster alternatives:

Hardee’s App

The app handles order support, My Rewards account issues, and feedback submissions directly. For digital order problems — missing items, wrong charges, rewards not applied — the app is faster than the phone line.

Online Contact Form

The official contact form at ckr.com/contact-us handles general complaints, feedback, and business inquiries. Response times vary, but for non-urgent issues this avoids hold time entirely.

Social Media

Hardee’s maintains active accounts on Instagram and X (formerly Twitter). Public complaints and direct messages on these platforms sometimes receive faster responses than the customer service phone line for straightforward issues.

Hardee’s My Rewards (App)

For rewards-specific issues — missing Stars, redemption problems, account access — the My Rewards section in the Hardee’s app has its own support pathway that does not require calling customer service.